Terms of service


OVERVIEW

This website is owned and operated by Nurèlle. Throughout the site, the terms “we”, “us” and “our” refer to Nurèlle. We provide this website, including all information, tools and services available through it, to you subject to your acceptance of the terms, conditions, policies and notices set out below.

By accessing our website and/or purchasing from us, you agree to engage in our “Service” and accept these Terms of Service (“Terms”), including any additional terms and policies referenced here or available via hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, vendors and content contributors.

Please read these Terms carefully before using our website. If you do not agree to all terms and conditions, you must not access the website or use any of our Services. Where these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features, tools or services introduced to the store will also be subject to these Terms. The most current version will always be available on this page. We reserve the right to amend, update or replace any part of these Terms by posting changes to our website. It is your responsibility to review this page periodically. Continued use of the website following any updates constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and Services to you.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence, or that you are the age of majority and have given consent for your minor dependents to use this site.

You must not use our products or Services for any unlawful or unauthorised purpose, nor may you violate any laws in your jurisdiction (including copyright laws) while using our Service.

You must not transmit viruses, malicious code or any destructive technology.

Any breach of these Terms may result in immediate termination of your access to our Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You acknowledge that your content (excluding payment details) may be transferred without encryption across various networks and may be adapted to meet technical requirements. Payment information is always encrypted during transmission.

You agree not to copy, reproduce, sell, resell or exploit any portion of the Service or website without our prior written consent.

Section headings are included for convenience only and do not affect the interpretation of these Terms.


SECTION 3 – ACCURACY AND TIMELINESS OF INFORMATION

We do not guarantee that information on this website is accurate, complete or current. The content is provided for general information only and should not be solely relied upon for decision-making without consulting more accurate or up-to-date sources.

This website may include historical information which is provided for reference only. We may update or modify website content at any time but are under no obligation to do so. You are responsible for monitoring changes to the site.


SECTION 4 – CHANGES TO SERVICES AND PRICING

Product prices may change without prior notice.

We may modify, suspend or discontinue any part of the Service at any time without notice.

We are not liable for any modification, price adjustment, suspension or discontinuation of the Service.


SECTION 5 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online and may have limited quantities. Returns and exchanges are governed by our Refund Policy: [LINK TO REFUND POLICY].

We aim to display product colours and images as accurately as possible; however, we cannot guarantee your device will display colours precisely.

We reserve the right to restrict sales of products or Services to any individual, region or jurisdiction on a case-by-case basis. We may also limit quantities or discontinue products at any time without notice. Any offer is void where prohibited.

We do not guarantee that products, Services or other materials purchased will meet your expectations, nor that any Service errors will be corrected.


SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. We may limit quantities purchased per person, household or order, including orders placed using the same account, payment method or billing/shipping address.

If an order is changed or cancelled, we may attempt to notify you using the contact information provided at checkout.

You agree to provide accurate, current and complete purchase and account details and to promptly update your information to ensure successful transactions.

For further details, please refer to our Refund Policy: [LINK TO REFUND POLICY].


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control.

Such tools are provided “as is” and “as available” without warranties or endorsements. Your use of optional third-party tools is entirely at your own risk, and you should review the terms of the relevant provider.

Future features or Services introduced on the website will also be subject to these Terms.


SECTION 8 – THIRD-PARTY LINKS

Our Service may contain links to third-party websites. We are not responsible for reviewing or evaluating third-party content and accept no liability for third-party materials, products or Services.

Any concerns regarding third-party products or services should be directed to the relevant provider.


SECTION 9 – USER SUBMISSIONS

If you submit comments, suggestions, ideas or other materials (whether requested or unsolicited), you agree that we may use, edit, publish or distribute them without restriction and without obligation to compensate you.

We are not required to maintain comments in confidence, respond to them, or pay compensation.

We may remove content that we determine to be unlawful, offensive, defamatory, obscene or in breach of intellectual property rights.

You are solely responsible for your submissions and must not provide false information or impersonate others.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal data through the store is governed by our Privacy Policy: [LINK TO PRIVACY POLICY].


SECTION 11 – ERRORS AND OMISSIONS

Occasionally, our website may contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions, shipping charges or availability.

We reserve the right to correct such errors, update information or cancel orders at any time without prior notice, including after an order has been placed.

We are not obligated to update or clarify information unless required by law.


SECTION 12 – PROHIBITED USES

You may not use the website or its content for:

  • Any unlawful activity

  • Violating regulations or laws

  • Infringing intellectual property rights

  • Harassment, discrimination or abuse

  • Uploading malicious code

  • Collecting personal data of others

  • Spam, phishing, scraping or similar activity

  • Interfering with security features

Violation of these prohibitions may result in termination of access.


SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure or error-free use of the Service.

The Service and products are provided “as is” and “as available” without warranties of any kind, whether express or implied.

To the fullest extent permitted by law, Nurèlle, its directors, employees, affiliates and service providers shall not be liable for any direct, indirect, incidental or consequential damages arising from your use of the Service or products.

Where liability limitations are restricted by law, our liability will be limited to the maximum extent permitted.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Nurèlle, its affiliates, officers, employees and partners from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.


SECTION 15 – SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party. You may terminate by ceasing use of our website.

We may terminate or suspend access immediately if you breach these Terms. Any outstanding liabilities up to the termination date remain payable.


SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any policies posted on the site, constitute the entire agreement between you and us and supersede prior agreements or communications.

Failure to enforce any provision does not constitute a waiver of that provision.


SECTION 18 – GOVERNING LAW

These Terms of Service and any related agreements are governed by and interpreted in accordance with the laws of the United Kingdom.


SECTION 19 – CHANGES TO TERMS

The most current version of these Terms will always be available on this page.

We reserve the right to update or amend these Terms at any time. Continued use of the website following changes indicates your acceptance.


SECTION 20 – CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us at:

contact@nurelle.co.uk